Challenge

Equifax was conducting a company-wide HR initiative they called “Connections” and were looking for someone to design, develop, and assist with development of an e-learning course series in three languages for over 7000 employees in 14 countries.

Solution

Interactive Advantage created the courses, documented the technical and instructional standards for the courses, facilitated international pilot testing and ensured multimedia compatibility. The course series became a new model for online training at Equifax and received accolades from Equifax leadership. In 2013 Interactive Advantage updated the course series to account for new HR policies, to ensure compatibility with emerging browsers and devices, and to add new content treatments driven by innovations introduced by Interactive Advantage such as scenario-based learning and HTML 5 interactivity. In 2016 and 2017, Interactive Advantage designed and developed leadership training to support the Connections initiative among management at all levels of Equifax.

Results

Interactive Advantage and Equifax have continued to work together since the initial “Connections” project in 2010. 

About 

Equifax creates and delivers unparalleled customized insights that enrich both the performance of businesses and the lives of consumers through the comprehensive and differentiated data it manages,  the expertise in advanced analytics it provides,  the state-of-the-industry solutions it develops, and the leading-edge proprietary technology through which the solutions are delivered. The company organizes, assimilates and analyzes data on more than 600 million consumers and more than 80 million businesses worldwide and its databases include more than 200 million employee files. 

Equifax generates 158 billion credit score updates per month and 60,000 updates per second for consumers to help them in their daily lives to buy houses, cars, finance educations, secure credit cards, purchase appliances and more.  It has operations in the U.S. and 18 other countries including Argentina, Brazil, Canada, Chile, Costa Rica, Ecuador, El Salvador, Honduras, India, Ireland, Mexico, Paraguay, Peru, Portugal, Russia, Spain, the United Kingdom and Uruguay. The company employs 7,000 employees worldwide

In the past year, Equifax was named a Top 20 company to work for by the Atlanta Journal-Constitution; named Top 50 Service Provider by Mortgage Technology; ranked 24th in the Bloomberg/BusinessWeek top 50; 48th in the InfoWeek 500 and 19th in the FinTech 100.