General Features
- Access to experts on SCORM, xAPI, AICC and LMS integration.
- Consulting on template development for Section 508 compliance.
- Access to Moodle experts with administrative, programming and database skills.
- Access to CourseMill experts with administrative and course creation skills.
- Response to your requests within one business day*
- Our experts are available by appointment for virtual or phone discussions
- Notification of emerging technologies that could affect your development strategies
- Access to a secure online file-sharing system to facilitate transfer of large files related to the support service
Plan Terms and Conditions
- Each separate issue is recorded as a minimum of 15 minutes of support
- The payment for Annual Support is due at the beginning of the support period
- The period of Annual Support expires twelve months from the start date
- Plans are upgradeable within the original Annual Support period by paying the difference
- If an Annual Support plan is renewed or upgraded in the 12th month, any remaining hours will roll over into the new plan
- The Annual Support plans are non-refundable but, within the original Annual Support period, can be transferred to other support services
* Support hours are Monday through Friday from 9 AM to 5 PM Eastern Time with the exception of company holidays and special events. A list of our company holidays is available upon request.
Contact
Call or email for more details: support@interactiveadvantage.com | 770-945-9466