Clients

Home Depot

Home Depot (2020 Workshop – 5 projects). The first project for Home Depot was designed to train store employees in over 500 locations (1998) on a new kitchen design software product. IAC provided a lead technical consultant and a programming team to solve 6 months of development issues. The software application code was redesigned from scratch and the course was up and running in ten weeks. This success was accomplished by the development of software simulation productivity tools and templates.

Cardinal Health

In a four month span, IAC aided Cardinal Health with the storyboarding, scripting, template development, and video conversion for a successful certification project. IAC also built a custom tracking process which tracks student goals and accomplishments, and issues completion certificates. IAC further determined additional development tools that the client would need and provided custom training on the tools and process. One year later, Cardinal Health is self sufficient in their continued training development.

Touchpoint Solutions

IAC assisted Touchpoint Solutions in the successful development of software simulation training for banking software. IAC designed a dozen or so custom interactions for Touchpoint that made the simulation training more engaging and more interactive. In addition to delivering two hours of user content in a CD-ROM version, IAC was able to leave behind the templates for the custom interactions as well. The templates were designed in such a way that novice developers at Touchpoint have been able to maintain the original content, and create additional interesting and complex interactions. IAC will assist in the eventual migration of this training to the web, with integration into the client LMS.

Department of Defense (DOD)

IAC in conjunction with a proprietary software vendor for the DOD, was able to produce sixteen hours of CBT at the rate of one hour per week. The end product was software simulation training which was translated from a paper-based, instructor-led format to a CD-ROM deliverable which will become a web-delivered course as soon as the client LMS is ready for integration. The DOD's vendor was trained in the process during the four month development period and given a complete set of templates from which to maintain current files and build future content.

Federated Department Stores

During four projects for Federated Department Stores, IAC consulted, designed, and trained non-development staff to use custom development templates to produce an AS400 and Windows-based software simulation CBT. The templates are now being used for other projects and have been successfully converted to a web version.

NCR

NCR's Family of Scanners course was designed to train 1500 sales representatives world wide on NCR's barcode scanner product. The CD was not only produced for training, but doubled as a presentation tool entirely replacing PowerPoint slides. IAC was responsible for the information architecture of approximately 15 hours of content, implementing production methodologies, RAD tools, and consulting. The course has undergone three revisions and is in its sixth year of use. The latest release was updated to use new CD/web hybrid technologies.

Plateau Systems

Throughout several projects and consulting engagements, IAC has worked with Plateau Systems for three years evaluating authoring tools in their LMS, programming their Plateau 4.0 WBT training, and is now providing development services to their WinCMI clients.

Coca-Cola Enterprises

Over the timeline of two projects, IAC assisted the CCE IS department in establishing online training standards, templates, and processes that were applied to CCE's current and future web delivered courses. IAC also provided project methodology consulting, interface design consulting, programming services, and training.

Colonial Pipeline

In four projects for Colonial Pipeline, IAC developed 200 certification exams from March through July 2002, designed to meet federal requirements for CFR-195 certification by October 2002. IAC consulted with Colonial in establishing content standards, worked with the technical writing vendor to insure the standards were met, and collaborated with the LMS vendor to integrate the exams for delivery.

ADP

Using ToolBook, IAC created the user interface design, standards, templates, and custom interactive objects in a successful project for ADP. The final deliverable was a software product which ADP was able to sell to their fortune 1000 clients. IAC also provided training for ADP's staff, with no prior CBT experience, to be self-sufficient in the creation of CBT and in media production.